I was having a conversation last week when the person I was talking to said, “That’s not a bad answer, but it doesn’t answer the question I asked you.”
I hadn’t been listening as well as I thought I had. She didn’t care what I thought she was asking, she cared about what she thought she was asking. And I couldn’t blame her for that, so I resolved to listen better over the course of the day.
And as I went through the day, I had to ask many questions of other people. It’s part of my job. And more often than not, people answered my questions before I was completely finished asking them.
One of my goals this month is to listen twice as much as I talk. Hopefully this will result in people getting the answers they want, not necessarily the answers I want to give.
Do you consider yourself a good listener? If so, has it always been that way?
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